Return Policy

Our Commitment to You

At Nicevillle Tees, we strive to ensure your complete satisfaction with every purchase. Our products are crafted with care and designed to spread kindness. If for any reason you are not satisfied with your purchase, we are here to help.

Eligibility for Returns:

  • Time Frame: You may return your item within 30 days of the delivery date.
  • Condition: Items must be in their original condition, unworn, unwashed, and with all original tags and packaging intact.
  • Proof of Purchase: A valid receipt or proof of purchase is required for all returns.

Non-Returnable Items:

  • Customized Products: Any items that have been personalized or customized cannot be returned.
  • Final Sale Items: Items marked as "final sale" are not eligible for return.

Return Process:

  1. Initiate a Return: Contact our customer service team at info@nicevillle.com to initiate a return. Please include your order number, the reason for the return, and any relevant photos if the item is damaged or defective.
  2. Return Authorization: Once your return request is approved, you will receive a return authorization number and instructions on how to send your item back.
  3. Shipping: Pack the item securely and include the return authorization number. You are responsible for return shipping costs unless the item is defective or we made an error with your order.
  4. Inspection and Refund: Once we receive your return, we will inspect the item and notify you of the status of your refund. If the return is approved, a refund will be processed to your original method of payment within 7-10 business days.

Exchanges:

  • Exchanges: We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately at info@nicevillle.com with your order number and a photo of the damage. We will work with you to resolve the issue promptly.

Contact Us:

For any questions or concerns regarding your return, please contact our customer service team at:

  • Email: info@nicevillle.com
  • Phone: [Customer Service Phone Number]
  • Hours of Operation: Monday to Friday, 9 AM - 5 PM CST

Thank you for shopping with Niceville Tees. Your satisfaction is our priority, and we are here to ensure your experience is positive from start to finish. Remember, a little kindness goes a long way. #BeKind


This return policy ensures that customers understand the terms of returns and exchanges, highlights the commitment to quality and customer satisfaction, and provides clear instructions for returning items.