
Frequently Asked Questions (FAQ)
Welcome to Nicevillle Tees FAQ Page
Here you’ll find answers to our most frequently asked questions. If you don’t see your question here, please feel free to contact us at info@nicevillle.com.
1. What is Niceville Tees?
Nicevillle Tees is a T-shirt company based in New Braunfels, Texas. We create limited-edition T-shirts designed by local artists. Each month, we release a new design available to the first 100 customers. Our mission is to spread kindness through unique, eye-catching designs and eco-friendly packaging.
2. How do I preorder a T-shirt?
To preorder, sign up for our email list on our website. You will receive early access to view and purchase our upcoming designs before they officially launch. A password will be provided to access the exclusive preorder page.
3. What sizes do you offer?
Our T-shirts are available in sizes Small to 4X. For more details, please refer to our Sizing Chart.
4. What is a kindness token?
Every purchase from Nicevillle Tees includes a kindness token, which allows you to gift a free T-shirt to someone special. It’s our way of helping you spread kindness even further.
5. How can I contact customer service?
You can reach our customer service team at [Customer Service Email] or [Customer Service Phone Number]. Our hours of operation are Monday to Friday, 9 AM - 5 PM CST.
6. What is your return policy?
We accept returns within 30 days of delivery for items in their original condition, unworn, and with tags intact. Customized and final sale items are not eligible for return. Please see our Return Policy for more details.
7. How can I track my order?
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Use this number to track your order through the carrier’s website.
8. Do you ship internationally?
Currently, we only ship within the United States. We hope to expand our shipping options in the future.
9. How do I care for my T-shirt?
To ensure the longevity of your Niceville Tee, we recommend washing it in cold water and hanging it to dry. Avoid using bleach or ironing directly on the design.
10. Can I collaborate with Niceville Tees as an artist?
We love collaborating with local artists! If you’re interested in designing a T-shirt for Niceville Tees, please contact us at [Artist Collaboration Email] with your portfolio and a brief introduction.
11. What forms of payment do you accept?
We accept all major credit cards, PayPal, and Apple Pay for online purchases.
12. How often do you release new designs?
We release a new limited-edition T-shirt design each month, available to the first 100 customers. Sign up for our email list to get early access.
13. Can I change or cancel my order?
If you need to change or cancel your order, please contact us immediately at [Customer Service Email] or [Customer Service Phone Number]. We will do our best to accommodate your request, but please note that orders cannot be changed or canceled once they have shipped.
Thank you for visiting our FAQ page. We appreciate your support and are here to ensure you have the best experience with Nicevillle Tees. If you have any additional questions, please do not hesitate to contact us. #BeKind #NicevillleTees